Samsung's quick fix for Note 7 is no full recharge

Sep 14, 2016, 00:50
Samsung's quick fix for Note 7 is no full recharge

The statement from Samsung, the world's biggest mobile phone maker, said "until a replacement device is provided, Samsung asks all customers with a Galaxy Note 7 smartphone to power down your device and return it to its place of purchase at your earliest opportunity".

As of now, it's unclear whether users will have to update their Galaxy Note 7s to this new software or not, but nevertheless I alongside the rest of my team at MBEDDED highly recommend you do so. Aviation regulators and airlines have deemed the Note 7 a flight hazard and the U.S. Consumer Product Safety Commission is considering an official product recall.

The over-the-air update will begin at 2 a.m. KST on September 20 for any recalled Note 7 handsets still in the wild; there's no suggestion that the OTA will affect safe replacement units.

Nathan Dornacher said, "That's the last thought in my head, is that a brand new device, something as simple as a phone is going to burn down my auto".

The issue, reported The Associated Press at the time, is with a battery cell produced by one of Samsung's two battery suppliers.

Yet the said company also supplies batteries for Apple's iPhone series, that might possible cause supply restraint for the Samsung, if the demand of apple's latest iPhone 7 and iPhone 7 plus will go higher.

The grandmother said the family has been in contact with Samsung about the incident and declined to comment further. Samsung says the problem stems from a manufacturing glitch in the batteries. Owners should do the swap at the store where they bought the phone or, if bought online, call the company at 1-800-726-7864 (that's 1-800-Samsung).

The fallout from Samsung's not-so-little problem concerning the Galaxy Note 7's tendency to get a little hot under the collar just seems to keep on getting worse for them.

Until last week, 35 cases of explosions involving Note 7 phones have been reported. In announcing its recall, the Canadian government said one case was confirmed in Canada while Samsung received more than 70 reported cases in the United States alone.

Samsung has offered to exchange the Note7 with the Galaxy S7 or Galaxy S7 edge smartphones and to replace any Note7 specific accessories, with a refund of the price difference.

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