Apple aware of cold weather affecting iPhone X touch input
Nov 12, 2017, 02:00
All we know is some iPhone X units become unresponsive seconds after changing ambient temperature, which is unacceptable given that winter is coming.
Apple said Thursday the condition is temporary and will be fixed in a future software update.
Apple has appeared to recognise a recent fault in the iPhone X after some users reported that it wouldn't work in the cold. It literally takes two seconds from going inside to the cold outdoors and my screen stops being very responsive. "It's very noticeable. Is anyone else having this problem?" the user had said. Some also came up with a possible explanation saying that the effect that light had on infrared camera and light sensor for FaceID authentication on the front may be the reason behind it.
Basically, you shouldn't be using your iPhone in either very cold or really hot conditions, and that's usually the case for most phones in 2017. Apple has now acknowledged the issue and promised a software update for iPhone X users. Exactly how a software update will tackle this issue remains to be seen as a problem with the screen freezing suggests it may be a hardware fault instead. Reddit user darus214, for example, had his iPhone X act up when it was 45 to 50ºF outside. The company cautions that trying to use it outside that temperature range might "cause the device to change its behavior".
The update comes three days after some iPhone and iPad owners began reporting the issue once they had updated their devices to iOS 11.1.
IOS 11.1.1 has just been released, and it comes with a small but important update - a fix for the odd autocorrect bug in iOS 11.1 that has been automatically changing the letter "I" to "A [?]" for some users.
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