4 million personal records of Time Warner cable customers exposed

Sep 06, 2017, 12:21
4 million personal records of Time Warner cable customers exposed

The other breach was uncovered by technology news website Gizmodo, which found information on sensitive government workers employed by security company TigerSwan.

The breach was eventually linked to BroadSoft Inc, a communications company that partners with service providers, including AT&T (NYSE:) and TWC, Gizmodo said.

The TWC record information was not unique for all details exposed, instances of duplicate information, were also seen, meaning the breach ultimately exposed less than four million customers. While it's unlikely that multiple BroadSoft customers have anything to worry about, this incident will undermine confidence in the unified comms specialist and make potential suitors wary about potential security breaches that could, in the future, lead to legal action and compensation claims.

The records went far as back as November 2010, predating Charter's 2016 acquisition of Time Warner Cable for US$78.7 billion, including assumed debt. There were also some internal company records like credentials for external systems, internal emails, and SQL database dumps.

"Even if companies realise they've accidentally published sensitive data via Amazon and locked up their data buckets, there is always the risk that Google has already indexed and cached the information", Mr Cluley said.

A spokesperson for BroadSoft said the company had verified that customer data was exposed to the public internet, but it does not believe the information to be "highly sensitive".

TWC, which was acquired by Charter Communications a year ago and is now called Spectrum, said the data related to users of the MyTWC mobile application used to remotely manage accounts, which was developed by BroadSoft. One of the repositories was secured nearly immediately following the email warning, despite claims by an India-based BroadSoft engineer (in an email response to Kromtech) that the repository had nothing to do with the cloud-based unified comms specialist.

Charter Communications, the parent company of Time Warner Cable, said users' financial information had not been exposed and the data largely concerned former or "legacy" customers.

The information was removed immediately after the discovery and the incident is being investigated, Charter said.

"We encourage customers who used the MyTWC app to change their user names and passwords", Charter stated. Protecting customer privacy is of the utmost importance to us.

BroadSoft has hundreds of network operator customers, all of which will be wondering if any of their data is being held in exposed databases.

YOU MIGHT ALSO LIKE
  • New York Daily News Sold to Publisher Tronc

    New York Daily News Sold to Publisher Tronc

    In 2015, the paper had a round of mass layoffs , a story which has become all too predictable in the " pivot to video " era. The transaction includes 100% ownership of the New York Daily News' printing facility in Jersey City, New Jersey.
    J&K: Security forces gun down two militants in Sopore

    J&K: Security forces gun down two militants in Sopore

    Before this, Pakistan violated ceasefire in the Krishna Ghati sector of Jammu and Kashmir along the Line of Control (LoC). In Sopore township of Baramulla district, two militants were killed today in an encounter with the security forces.
    Steelers trade for Wilcox

    Steelers trade for Wilcox

    Saturday, the Steelers sent wide receiver Sammie Coates to the Browns and cornerback Ross Cockrell to the Giants for draft picks. Wilcox, from the Tampa Bay Buccaneers , and will also receive Tampa's seventh-round pick in the 2019 NFL Draft.
  • Mom pulls gun during a Walmart 'back to school' scuffle

    Mom pulls gun during a Walmart 'back to school' scuffle

    That invariably led to arguments about who was the rightful owner of that precious notebook and some pushing and shoving ensued. While there, the unnamed 32- and 46-year-old pair came across another woman, 20, shopping with her 51-year-old mother.
    Indonesian FM voices support for Myanmar's peace effort in northern state

    Indonesian FM voices support for Myanmar's peace effort in northern state

    Meanwhile Kirghistan cancelled an worldwide football match against Myanmar on alarming news on some social media. On Monday, she was confronted on Twitter by Malala Yousafzai, a fellow peace prize laureate, who asked Ms.
    Stifling Alabama Defense Shuts Down Stumbling Florida State

    Stifling Alabama Defense Shuts Down Stumbling Florida State

    It tied the game up 10-10 with more than 12 minutes remaining in the second quarter of this heavyweight battle. For at least one game, a unit projected to finally help this offense jell had all the resistance of Jell-O.
  • Suspect in Temple University student's murder has criminal past

    Suspect in Temple University student's murder has criminal past

    After an autopsy, officials said that Burleigh was killed by a combination of blunt force trauma and strangulation. In addition to murder, Hupperterz faces charges of tampering with evidence, abuse of corpse and drug offenses.
    Tropical Storm Jose Forms Right Behind Category 5 Hurricane Irma

    Tropical Storm Jose Forms Right Behind Category 5 Hurricane Irma

    Hurricane force winds extend out up to 45 miles from Irma's center with tropical storm-force winds extending 140 miles. That tropical wave, Invest 95L , was in the southwestern Gulf on Tuesday morning, according to the hurricane center.
    Penn State highlights and lowlights

    Penn State highlights and lowlights

    Penn State has scored at least 35 points in each of its last eight games, which is the longest streak in program history. Thompkins returned punts in 2015 but had some control issues and was replaced by John Reid last season.
  • Kvitova powers past Muguruza into US Open final eight

    Kvitova powers past Muguruza into US Open final eight

    It might make her frustrating for she can spray errors and yet she will hit shots that only the brilliantly impertinent will try. Kvitova admitted to nerves in the final game, where she had to save three break points, roaring herself to victory.
    Madonna moves to Portugal and reveals new projects

    Madonna moves to Portugal and reveals new projects

    The star's upcoming film titled Loved is the second project she directs following her W.E.in 2011. She's originally from MI but has been living in NY for several years.
    UP police 'apprehends' Dr. Kafeel Khan from Gorakhpur

    UP police 'apprehends' Dr. Kafeel Khan from Gorakhpur

    Dr Kafeel Khan arrested in connection with the Gorakhpur infant deaths has run into the wrong side of the law again. Mishra was accused of sitting over on the issue of payments to the vendor supplying oxygen gas to the hospital.
popular