Starbucks unveils chatbot app for ordering

Feb 02, 2017, 00:15

As with Alexa's Domino's Pizza skill, placing an order with Alexa voice commands is simple, but limited.

Late previous year, Starbucks previewed the voice ordering service at the company's investor day presentation. Sure, you could already place orders for pickup using the mobile Starbucks app, but now you don't even need to open your phone.

On its earnings conference call last week, Starbucks said Mobile Order & Pay represented 7 percent of the company's US transactions in the most recent quarter, up 3 percentage points from the prior year.

It would also appear that Starbucks is working with Amazon in order to integrate Barista with Alexa so that users can just replicate their orders for when they want to have it the next time around.

Gerri Martin-Flickinger, the chief technology officer of Starbucks, said that the new capability reflects the company's sensibility of "personal connection between our barista and customer".

Starbucks unveiled a new third-party skill for Amazon Alexa this morning, letting regular customers reorder their favorite coffee and food by saying "Alexa, order my Starbucks" to a device powered by the online retail giant's voice-enabled personal assistant.

"The customers who can use this feature can order their coffee through the "My Starbucks® barista" as part of an initial feature rollout integrated seamlessly into the Starbucks mobile app for iOS". If you have Amazon's Alexa, there's now a Starbucks Reorder Skill.

It's a notable partnership between the two Seattle-based retail and technology titans.

Although Barista is only available to about a thousand iOS users right now, the company states that an Android version will also be released sometime in the future. Amazon and Starbucks are likely to cross paths more as Amazon launches new physical retail stores, and Starbucks goes increasingly digital. According to Fortune, baristas have had difficulty keeping up with mobile orders, which has led to bottlenecks at delivery stations and caused some walk-in customers to leave. The interface, as pointed by Tech Times, function a lot like Siri.

  • Going home: Former President George HW Bush released from hospital

    Going home: Former President George HW Bush released from hospital

    This news story is related to Latest/182812-Elder-Bush-released-from-Texas-hospital/ - breaking news, latest news, pakistan ne. Bush's wife, former First Lady Barbara Bush, 91, was admitted to the same hospital on January 18 as a "precaution".
    Miss Universe 2017 Kicks Off in Manila

    Miss Universe 2017 Kicks Off in Manila

    The Georgia native was Miss District of Columbia in the 2016 Miss USA pageant before capturing the national title. She says "There are young women representing much bigger countries in the competition ".

    Celtics Will Feature GE Logo on Jersey: Latest Details, Photos and Reaction

    The Celtics join the Kings (Blue Diamond Almonds) and 76ers ( Stubhub ) as the teams with jersey sponsorship deals. Celtics co-owner Steve Pagliuca talks about the team's multi-year partnership with GE.
  • GM Planning Jobs Cuts At Canadian Plant

    GM Planning Jobs Cuts At Canadian Plant

    President Trump has told Mexico and Canada he wants to renegotiate NAFTA, or perhaps even scrap it. The plant in Ingersoll, Ontario, makes the Chevrolet Equinox and the GMC Terrain SUVs.

    Five finalists named in Google's $20 million Lunar X-Prize

    Any GLXP team that fails to launch its space vehicle in time will automatically be considered out of the Google Lunar XPrize race. Five global teams have qualified as finalists in a race to the moon worth millions, the XPrize Foundation announced on Tuesday.

    Marcus Smart argues with Celtics coaches during embarrassing loss to Wizards

    New York Knicks players wore "funeral black" to a potential elimination game against the Celtics during the 2013 playoffs. Washington and Boston face each other for the fourth and final time on March 20.
  • Small group protests Bank of America's funding of Dakota Access Pipeline

    Small group protests Bank of America's funding of Dakota Access Pipeline

    The main protest camp has dwindled to several hundred after the Standing Rock tribe asked activists to leave when the U.S. The Canadian-owned Keystone XL pipeline was also approved by the executive order.
    Trump Blames Airport Chaos on Delta Computer Problem, Not His Travel Ban

    Trump Blames Airport Chaos on Delta Computer Problem, Not His Travel Ban

    Schumer has already said he would oppose Betsy DeVos as Education secretary, Rex Tillerson as Secretary of State , and Sen. During a meeting with small business owners Monday, Trump said Schumer cried "fake tears".
    Madonna Sets the Record Straight on New Adoption Rumors

    Madonna Sets the Record Straight on New Adoption Rumors

    Madonna is reportedly among the biggest individual donors to children's projects such as orphanages in Malawi. The legendary singer has previously adopted two children from the African nation.
  • Shell sells part of North Sea assets for $3.8bn

    The North Sea was once one of the world's premier reservoirs of crude oil, but many of its fields have been drained all but dry. In 2016, Shell's net production from those assets was around 115,000 barrels of oil equivalent per day.

    Federer enjoys 'beautiful' route to Australian Open final

    It does not seem like this all-Swiss clash will go the distance - the victor will most probably end the match in four sets. Federer used his strong serve to help him get back to deuce and eventually closed out the service game to remain on serve.

    Cavs Not Interested In Carmelo Anthony

    According to Fox Sports , the Cavaliers will do the Knicks a favor if they send Love to ny in exchange for Anthony. It's no secret that Carmelo Anthony and Phil Jackson have an unstable relationship.